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Transcriptionist/Client Service
Agreement
Patient Confidentiality
| Thayer Transcription ensures that its services and
products are in compliance with HIPAA Security and Privacy Standards
as they apply to the services we provide. The following guidelines will be
implemented to ensure maximum security and
confidentiality in accordance with HIPAA regulations:
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No hard-copy documents will be disposed of
without first shredding transcribed documents.
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Files and directories will be maintained to
prevent unauthorized viewing, deleting or copying.
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Computers will be configured to prevent
unauthorized use.
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No client-related documents shall be sent from a
computer without a minimum of 128-bit encryption.
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No patient or client names will be stored by
Thayer Transcription in any form of database for use after
termination of service.
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Services Provided
- The
Transcriptionist will provide documentation for dictated files in
accordance with the Client’s documentation guidelines and forms. The
Client may provide samples for each kind of report they require or the
Transcriptionist will create a report format. The Client may update their
layouts anytime.
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Turnaround for transcribed documents shall be not more than thirty-six
(36) hours from the time dictation is made available.
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- The Transcriptionist will securely archive
Client's transcribed documents for a minimum of one (1) year. The Client
will have secure access to the transcribed report via a standard web
browser for a minimum of three (3) months. The completed transcription can
be downloaded, viewed, edited/revised and/or printed by the Client.
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The
Client's name, logo, trade-mark, letterhead, and any other intellectual
property of the Client shall remain exclusively as the Clients. The
Transcriptionist may only make use of these properties when performing
work for the Client.
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Errors and Omissions
Insurance: It is the policy of the Transcriptionist that
computer-authenticated or other artificial signatures generated by means
other than the actual dictating physician’s signature is not endorsed.
Therefore, the dictating physician should proofread their transcription for
document content, accuracy and quality control.
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Invoice/Payment Schedule
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General correspondences in letter format will be
billed at a flat rate of $8.00 (up to two pages) and
$4.00 for each additional page thereafter. Client letterhead and
envelope may be used.
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All other report types are billed at 11.5 cents
per 65 character line. Total lines in a document
are calculated by the total characters then
divided by 65 for the total billable line count.
Software used for accurate and itemized bi-weekly
billing.
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- It is agreed that sixty-five (65) characters
constitutes a line. A character is any letter, number, symbol, or function
key necessary for the final appearance and content of a document,
including the space bar, carriage return, underscore, bold, and any
character contained within a macro, header, or footer.
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- Invoices for payment for completed work will be
submitted to the Client on a bi-weekly basis after the 15th (fifteenth)
and the last day of each month with the Client providing payment within 10
(ten) days of submission of said invoice.
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Client,
______________________________________________________, completely understands
and agrees to honor this agreement, as confirmed with the Client's signature
below.
X___________________________________________
Client or
Authorized Person (Signature)
X___________________________________________
Client or
Authorized Person (Printed Name)
Signed this
__________ day of __________ in the year __________.
___________________________________________
Authorized
Transcriptionist, Thayer Transcription
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Contact Information